The Daily Herald reported:  Northwest Central Dispatchers Express "No Confidence" in Leadership At a recent board meeting in Arlington Heights, the union representing dispatchers for the Northwest Central Dispatch System cast a vote of "no confidence" in the agency's leadership. The decision came after weeks of frustration over a new computer-aided dispatch (CAD) system that was rolled out on April 24. The system, which is responsible for routing emergency calls to local fire and police departments, has faced significant technical issues, leading to delays in critical response times. Union leaders also highlighted ongoing problems with radio equipment and administrative policies that have contributed to high stress levels among staff. Rick Tracy, an executive board member of the Metropolitan Alliance of Police — the dispatchers’ union — explained that these issues are not isolated but part of a larger pattern of dissatisfaction that led the group to unionize in February 2009. Approximately 70 dispatchers are represented by the union, and about 85% voted to express their lack of confidence in management. “It’s more than just the CAD system,†Tracy said. “It’s a series of policy changes over the years that pushed us to take this step.†A recent incident involving a potential heart attack victim in Palatine saw a 14-minute delay due to software glitches. Cindy Barbera-Brelle, the Executive Director of Northwest Central Dispatch, acknowledged it as the first such delay since the system went live. However, union President Jennifer Delacerda disputed that claim, stating that the problems have persisted since the system’s launch and continue to affect operations daily. “This isn’t a one-time mistake,†she said. “There have been consistent issues with the system, and the pressure on our staff is growing.†Several dispatchers, including Dawn Wolf, expressed concern that they could be blamed for any future errors. “When we make a mistake, we feel like our jobs are on the line,†she said. “At some point, we’ll be the ones taking the fall.†Tim Stencel, another dispatcher, described a recent radio system failure that prevented communication between himself and officers from Hoffman Estates and Streamwood. The situation left him unable to coordinate effectively during an emergency call. In response to the concerns, the board of directors and management issued an open letter to members, stating that they are taking the software issues seriously and working to resolve them as quickly as possible. “We unionized under this management. We took a strike vote under this management, and now we’ve taken a vote of no confidence,†Delacerda added. Northwest Central provides emergency dispatch services to around 500,000 residents across several communities, including Arlington Heights, Buffalo Grove, Elk Grove Village, Hoffman Estates, Palatine, and others. Meanwhile, Des Plaines, Morton Grove, Niles, and Park Ridge are considering joining the system and have agreed to participate in a feasibility study, each paying $15,000 for the process. The full article can be read here. aluminum heat sink radiator,aluminum radiator profile Suzhou AME Aluminum Product Co.,Ltd , https://www.ame-al.com