The Daily Herald reported:  Northwest Central Dispatchers Express “No Confidence†in Leadership At a recent board meeting in Arlington Heights, the union representing dispatchers for the Northwest Central Dispatch System cast a vote of "no confidence" in the agency’s leadership. The decision came after weeks of growing frustration among staff over a newly implemented computer-aided dispatch (CAD) system that has caused significant delays and operational issues. The CAD system, which was rolled out on April 24, is responsible for directing emergency calls to fire and police departments. However, it has faced repeated technical failures, leading to longer response times and putting lives at risk. In one recent incident, a 14-minute delay occurred during an emergency call involving a potential heart attack in Palatine, according to local reports. In addition to the CAD system, dispatchers have also raised concerns about outdated radio equipment and management policies that contribute to high stress and unsafe working conditions. Rick Tracy, an executive board member of the Metropolitan Alliance of Police, the dispatchers’ union, emphasized that the issue goes beyond just the software. “It's not just about the CAD system,†he said. “It's been a series of policy changes over the years that led to the formation of our union back in 2009.†Of the roughly 70 dispatchers represented by the union, around 85% voted to express their lack of confidence in the current leadership. Union President Jennifer Delacerda stated that these problems are not isolated incidents but have been ongoing since the system’s launch. “We've had issues from day one, and they haven't gotten any better,†she said. Dispatcher Dawn Wolf shared her concerns about the pressure facing frontline workers. “When we make mistakes, it feels like our necks are on the line,†she said. “Eventually, someone will be held accountable, and I fear we’ll be the ones taking the blame.†Tim Stencel, another dispatcher, reported difficulties with the radio system, which recently prevented communication between officers in Hoffman Estates and Streamwood. These challenges have only added to the growing sense of instability within the department. In response to the concerns, the board of directors and management issued an open letter to employees, acknowledging the issues and stating that they are working to resolve them as quickly as possible. “We’ve unionized under this management, taken strike votes under this management, and now we’ve voted no confidence,†Delacerda said. Northwest Central provides critical emergency dispatch services to over 500,000 residents across several communities, including Arlington Heights, Palatine, Schaumburg, and others. Meanwhile, Des Plaines, Morton Grove, Niles, and Park Ridge are considering joining the system and have agreed to participate in a feasibility study that will cost $15,000 per community. You can read the full article here. Water Cooling Radiator, Cpu Radiator Profile,Leds Aluminum Heat Sink,Cpu Heat Sink Suzhou AME Aluminum Product Co.,Ltd , https://www.ame-al.com